Easy Steps to Resolve Error ‘QuickBooks Connection has been Lost’

One common issue QuickBooks users encounter is the ‘QuickBooks connection has been lost’ error. This error typically occurs when there is a problem accessing the company file for general operations in QuickBooks Desktop. This post aims to provide a resolution for the QuickBooks connection that has been lost error. So keep reading this troubleshooting guide until the end and get rid of this issue like a pro.

If your QuickBooks connection has been lost and you have no clue how to fix it, get in touch with our team of certified experts at 1.855.738.2784

Quick Solutions to Fix Connection Issues in QuickBooks Desktop

Here are some quick solutions that you can implement to fix multiple connection issues in QuickBooks Desktop that can prevent you from accessing the company file.

Solution 1: Restart QuickBooks and see if it was a temporary error

Restarting QuickBooks and other applications refreshes them that ultimately helps resolve minor glitches that can sometimes trigger bigger issues like connection errors in QuickBooks. Thus, we will restart QuickBooks Desktop in this solution and check if this resolves the error.

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Solution 2: Launch Quick Fix My Program

Many common errors are corrected using the QuickBooks Tool Hub. To use the tool hub, close the QuickBooks application first.

Step 1: Install the QuickBooks Tool Hub

You may correct common errors with the QuickBooks Tool Hub which is an all-in-one troubleshooting tool developed by Intuit. QuickBooks must be closed before the tool hub can be accessed. The 64-bit version of Windows 10 is recommended to work with Tool Hub.

1. Exit QuickBooks.
2. Get the newest QuickBooks Tool Hub (version 1.6.0.3). Download the file, and then save it to a convenient location (like your computer's desktop or Downloads folder on Windows). It is possible to determine which version of Tool Hub you have installed if you have used it before. Just click the Home button. The version number may be seen at the bottom.
3. Launch the downloaded executable file (QuickBooksToolHub.exe).
4. Agree to the terms and conditions and complete the installation by following the on-screen prompts.
5. Double-click the shortcut on your Windows desktop after the installation is complete to launch the application.

Note: If you need to launch QuickBooks Tool Hub but cannot find its icon, just conduct a Windows search for it and choose the result.

Step 2: Launch the Quick Fix My Program from the Tool Hub

1. Go to the Program Issues section of the QuickBooks Tool Hub.
2. Click the "Quick Fix My Program" button.

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Solution 3: Launch the QuickBooks File Doctor from the QuickBooks Tool Hub

QuickBooks File Doctor is one such troubleshooting utility developed by Intuit that automatically detect and fix company file issues so, with this solution we will proceed with the same.

1. From the QuickBooks Tool Hub, run the QuickBooks File Doctor and view the results.

• If the message "No problem detected in your Company File" is displayed, it indicates that your company file is functioning properly.
• If the error persists, it is recommended to verify the company file and, if needed, proceed with rebuilding it.
• In case the tool finds data damaged, follow the below steps:
• Rebuild the file. You will be informed by the tool if your file is fixed.
• Restore a recently backed-up company file.
• Use QuickBooks Auto Data Recovery to recover deleted files.

The following procedures must be followed when the company file is stored on a portable drive:

You should keep your company file on the local disc. Do not work on your company file while it is on a portable drive, such as a flash drive. You do the next actions at your own risk.

Check your portable drive

1. Verify that your portable drive is still plugged in. You might try:

• The process of disconnecting and reconnecting your drive
• Using My Computer to locate your QuickBooks company file on a removable drive
• To ensure the functionality of your drive, it is advisable to save additional files on it.

2. Ensure that your storage device has ample available space. It should have at least the same amount of free space as your company file.

Note: If the error persists, refer to the above steps in order to utilize the QuickBooks File Doctor to resolve the issue.

Conclusion

We believe that the above solutions would have been helpful. If you have any questions regarding the error "QuickBooks connection has been lost," or if you need help, you can get in touch with us at 1.855.738.2784.

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