Applicable measures to counter QuickBooks error H505

QuickBooks users can easily share financial data with many other users by setting up a multi-user network. However, the network setup can sometimes get terminated due to QuickBooks error H505, which prevents the software from using the multi-user mode. If this error blocks you while switching to multi-user mode, continue reading the blog to learn why it develops and a simple procedure to remove it from your PC.

Reach out to our team of QB professionals at 1.855.738.2784 to rectify the error quickly from your PC.

Why does this multi-user mode error appear in QuickBooks Desktop?

You run into error h505 QuickBooks 2018 when you try using your QuickBooks in multi-user mode to host the company file for other users in the network. The causes for the occurrence of this multi-user mode issue in the software are discussed below-

1. There is an instance of workstations running in multi-user mode, which terminates the multi-user network setup.
2. The data file is already accessed by another user in QuickBooks single-user mode, which causes problems when other systems try to open the file.
3. QuickBooks Database Server Manager might face issues in the background, directly affecting the multi-user network setup.

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Technique you can use to rectify the QuickBooks multi user error H505

After this issue develops on your QuickBooks, you’ll struggle to access your data from the network or switch the software to multi-user mode. The correct procedure to get rid of this multi-user mode issue from your QBDT is described below-

Method- Arrange your QBDT’s hosting settings and restart QuickBooks Database Server Manager

A significant cause of error H505 while opening the company file is misconfigured QB hosting settings. In case your workstations use the multi-user mode apart from the server computer, the file can’t be hosted and shared with other users. This error code might also come up on the screen when you try opening a data file but fail as the file is already accessed by another user in single-user mode. You can tackle all these problems by ensuring only the server computer runs in multi-user mode to host the file and all the other systems (Workstations) run in single-user mode. Use the following steps to adjust your QBDT hosting settings-

1. Go to the system where you encountered this error first and run the QuickBooks applications.
2. Click the File menu and select the Utilities option in the drop-down list.
3. Tap the Stop Hosting Multi-user access option and apply these steps on all the workstations afterwards.
4. Once all your workstations start running in single-user mode, go to the server computer and access the File menu.
5. Select Utilities and click the Host multi user access option.
6. Restart all your computers.

After fixing the QB hosting settings, you must restart the DBSM, as the error can also appear if it malfunctions in the background due to minor issues. Reboot the QB DBSM using these steps-

1. Press Ctrl+Shift+Esc to launch the task manager and go to the Processes tab.
2. Look for QuickBooksDBXX.exe in the list and single-click on it.
3. Click End Task to stop the process.

Conclusion

Going through this blog will help you understand why QuickBooks error H505 appears while setting up the multi-user network. An easy procedure is also given in the blog, which you can use to prevent the multi-user mode issue from occurring again.

Talk to our team of QB professionals at 1.855.738.2784 if you run into problems while using the procedure.

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